Tracking codes take a few days to be first processed after posting, so when you receive your tracking code, don't worry, it will be updated within a few days.

To track your order, go to the "Track Order" option at the top of our website and paste your tracking code there, and then you can follow the movements of your order.

Tracking codes are sent directly to your email within 4 to 8 business days. In case of high demand and/or long holidays, the tracking code delivery time may be extended as needed. If you have any questions, please contact our support team via WhatsApp.

If you don't find it in your inbox, always check your spam or trash folder.

We use several international suppliers, so our delivery time is 3 to 9 weeks, but please note that this is an estimate. For more details, please read our delivery policies.

This deadline is set and controlled by the Post Office according to your city. You can track your order, and we're here to help!

To ensure exclusive offers and the best prices, our products are delivered directly from our warehouses. Our suppliers deliver to Switzerland, Sweden, Asia, and the United States.

Before being dispatched, each of our products undergoes strict quality control so that you receive a product in perfect condition.

Yes. All products in our store come with an unconditional 7-day guarantee. For more details, see "Exchanges and Returns" in the footer of the page.

We work with several payment options, including: VISA / Mastercard / American Express / Diners Club Internacional / Hipercard / Aura / Elo credit cards, Pix or bank slip.

Our store's shipping time is 2-4 weeks

The shipping time for our national products is 2 to 4 weeks

The deadline is 2 to 4 weeks